FAQ
Before sending for data recovery
What is data recovery?
It is the rescue process of retrieving lost or inaccessible data from physically or logically damaged data media. The media could be hard drives, backup tapes, CD media, compact flash cards, floppy diskettes or any other types of digital media where normal modes of accessing the data are no longer possible.
Here, we are not referring to data backup and restore process which is often related to as data recovery.
What are the chances of getting back my data?
What is Class 100 clean room? Why is it needed in the data recovery process?
What is the success rate of your service?
Why is data recovery so expensive?
What about my hard disk warranty? Will my warranty be void after the service?
How do I select the right service vendor?
Can I do my own recovery work?
While working, what should I do once I realise I lose files I am working on ?
Why should I choose your service over others?
How do you charge the price of your service?
Will it be cheaper if I want less data?
How about my data confidentiality? I absolutely do not want my data to get leaked out!
I have checked that your competitor quoted a much lower price than you do.