Warranty Claims for Manufacturers
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Seagate Warranty Claims Form
Under mutual agreement between Seagate and Adroit Data Recovery Centre Pte Ltd (ADRC), the warranty of Seagate hard disk is still valid after data recovery service is performed by ADRC.
If your disk is still under warranty, kindly fill up the Seagate warranty claim form and pass it to our customer service staff when submitting the disk to us.
Alternatively, you can also email the completed form to 
If you only need to exchange your disk for warrranty claims, please go to Seagate website for more information on exchange procedures.
Imation Warranty Claims
With effect from October 1, 2009:
Under mutual agreement between Imation Singapore Pte Ltd and Adroit Data Recovery Centre (ADRC), the warranty of Imation data media products such as Hard Disk Drives, Flash Drives and Optical Disc will be still valid after data recovery service is performed by ADRC. Once the recovery is completed, the ADRC Lab Seal will be pasted over the media to facilitate your warranty claim.
Data Recovery Service for Acer Customers
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ACER has partnered with ADRC to provide professional data recovery services for all ACER customers. ACER’s customers will now enjoy exceptional data recovery services from ADRC that includes 24-hour live online tracking system, faster evaluation, and the fastest recovery turnaround time in the market at discounted prices.
Through the tie-up, ACER customers can dial in directly to ADRC via an ACER-dedicated hot-line at 6355 9913 and enjoy personalized service.
All ACER customers will also receive quicker turnaround time in evaluation. Instead of waiting for a few days to get a quote, ACER customers will now be able to receive a quote under 48 hours with absolutely no extra charge.
With ADRC as ACER’s authorised data recovery partner, ACER customers will now have a complete ease of mind knowing that they are backed by ADRC’s world class data recovery services.