FAQ
Evaluation / Data Recovery Procedures
What is the time needed for evaluation?
What kind of recovery methods / process did you use in recovering my data?
Why isn’t there a file list given on what are the files you can recover for the evaluation stage?
Why do you charge a cancellation fee for the evaluation?
How do we deliver the corrupted media to you?
How long will you take to recover my data?
I could not wait and need data ASAP!
If my data is encrypted, are you able to recover it? Are you able to de-crypt my data?
The evaluation takes 1-3 working days. Why is it so slow?
Can you recover all my data? I mean my required data.
My recovered data is only X GB, why can’t you put it in a DVD for me instead?
Will you recover my program files other than my documents, email and pictures?